In response to site access restrictions resulting from COVID-19, and with the intent of adhering to social distancing guidelines, EBI has available an alternative approach to site visits. Through the use of iPhones/Android smart phones, GoPros, drones, and the Zoom or HD Meeting apps, we’re able to work cooperatively with the site contact as the remote EBI assessor directs the site contact to livestream the site visit as directed. Through this direction, the EBI assessor guides the site contact to narrow in on areas of concern for greater focus. The assessor is able to view the streaming video live on their home office PC, record the entire site visit as a video and distill photos from the video for use in our reports.

Communication at the onset of new projects to understand specific access limitations will enable EBI to apply the best virtual approach to fit the need in a manner acceptable to all interested parties. EBI will conduct as much of the site visit in-person as possible, with virtual access being a secondary approach.

It is preferable for our assessor to view the exterior, common, mechanical and vacant/down units in-person and then work with the site contact to virtually view occupied units, if necessary. If entry into the building is not possible, our assessor will view the exterior of the building in-person and then work with the site contact to virtually view all interior areas of the property.

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